Real-time visibility into contractor work
Jeroen manages green spaces for a mid-sized municipality. His tree inventory counts 14,600 specimens. The inspection cycle is outsourced to a contractor. But as soon as the work begins, so does the uncertainty.
The situation
Every spring, the VTA inspection cycle starts. The contractor gets a list, heads into the field, and then it goes quiet. Jeroen knows work is being done — but where exactly? How much is complete? Are they on schedule?
The answer only comes when he calls. Or when an Excel file arrives, sometimes weeks later. In the meantime, questions pile up: from the alderman, from residents, from colleagues. And all Jeroen can say is: 'I'll check.'
The hidden costs
Jeroen had never calculated it, but when he did, he was shocked. Just coordinating the contractor cost him significant time:
Three weeks per year. Not on tree management, but on coordination.
The solution
Since last year, Jeroen and his contractor work in the same system. The contractor registers inspections directly in IDA. Jeroen sees the results come in at the same moment.
No more Excel. No phone calls for status updates. No discussions about what was or wasn't done.
When the alderman asks how things are going, Jeroen opens the dashboard. 'We're at 67%. North is done, Center is in progress, South starts next week.' End of conversation.
The difference
It's not about control. It's about trust. Jeroen trusts his contractor. But now he can substantiate that trust. And the contractor? They no longer need to report. Their work speaks for itself — in real-time, in the system.
The results
After a year of working with the shared system, Jeroen tallied up the gains:
120 hours saved
Time that now goes to actual tree management.
Instant answers
No more 'I'll get back to you.'
Less discussion
One system, one truth.
Better collaboration
The contractor appreciates it too.
“Before, I felt blind as soon as the contractor started. Now I see every tree being checked off. That gives peace of mind.”
Jeroen, green space manager
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